CICM Member Portal Transformation
Platform Migration & Member Experience
Led the end-to-end transformation of the member portal serving 20,000+ medical professionals across Australia and New Zealand: owned the system architecture and user mapping, directed the migration from a legacy platform to a modern member experience, and delivered the platform implementation with Moodle SSO integration in partnership with SMEs, infrastructure partners, and development teams. The migration completed with zero downtime and cut compliance queries by 50%.









